Privacy Policy

East India Furniture
Operated by: AVISH CRAFTING INDUSTRIES PRIVATE LIMITED
Website: www.eastindiafurniture.com
Email: eastindiafurniture2025@gmail.com

Last Updated: {{add date before uploading}}

1. Introduction

This Privacy Policy explains how East India Furniture (“we”, “our”, “us”) collects, uses, stores, and protects customer information when you access or make a purchase through our website.
By using the Website, you consent to the practices described here.

2. Information We Collect

2.1 Personal Information

We may collect the following details when you browse, register, or place an order:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Information (processed securely by payment gateways)

  • Order History

2.2 Automatically Collected Information

When you visit our Website, we may collect:

  • IP Address

  • Browser type & version

  • Device information

  • Pages visited & time spent

  • Cookies and tracking data

2.3 Payment Information

We do not store or collect your full payment card details.
Payments are securely processed by verified third-party payment gateways using encrypted technology.

3. How We Use Your Information

We use customer data for the following purposes:

  • To process and deliver orders

  • To contact you regarding order updates or delivery

  • To improve website performance and user experience

  • For marketing communication (only with your consent)

  • To comply with legal, tax, and regulatory requirements

  • To detect and prevent fraudulent or unauthorized activity

4. Sharing of Information

We may share your information only with:

4.1 Logistics & Delivery Partners

To ensure successful delivery of products.

4.2 Payment Gateways

For secure processing of online payments.

4.3 Service Providers

Such as website hosting, analytics tools, and customer support services.

4.4 Legal Authorities

If required for compliance with law, investigation, or legal claims.

We never sell or rent customer information to third parties.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us:

  • Remember your preferences

  • Improve site loading and performance

  • Analyze website traffic & user behavior

Customers can disable cookies through their browser, but certain website features may not function properly.

6. Data Security

We implement industry-standard security measures to protect customer data, including:

  • SSL encryption

  • Secure servers and firewalls

  • Access control and restricted data handling

However, no online transmission is 100% secure. Customers use the website at their own risk.

7. Data Retention

We retain customer data only for as long as necessary to:

  • Complete orders

  • Provide support

  • Comply with legal obligations

  • Maintain business records

Payment data is never stored on our servers.

8. Your Rights as a User

Customers have the right to:

  • Request access to their personal data

  • Request corrections of incorrect information

  • Request deletion of their data (subject to legal obligations)

  • Withdraw consent for marketing communication

You may email us at eastindiafurniture2025@gmail.com to exercise these rights.

9. Links to External Websites

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Users should review the privacy policies of external sites separately.

10. Children’s Privacy

We do not knowingly collect data from children under the age of 13.
If such information is accidentally collected, we will delete it immediately upon notification.

11. Updates to This Policy

We may update or modify this Privacy Policy at any time.
The latest version will always be available on our website.
Continued use of the Website implies acceptance of the updated policy.

12. Contact Information

For any privacy-related queries or requests, please contact:

Email: eastindiafurniture2025@gmail.com
Address: AVISH CRAFTING INDUSTRIES PRIVATE LIMITED
21, Khasra No. 131-132, Krishna Nagar, Sangariya, Jodhpur, Rajasthan – 342013