Terms & Condition

East India Furniture
Operated by: AVISH CRAFTING INDUSTRIES PRIVATE LIMITED
Website: www.eastindiafurniture.com
Email: eastindiafurniture2025@gmail.com

1. Introduction

These Terms & Conditions govern your access to and use of the website www.eastindiafurniture.com (“Website”) and apply to all purchases made through the platform. By using the Website, you agree to comply with these terms.

2. Use of the Website

• You must be at least 18 years old to place an order on our website.

• You agree not to misuse the Website, attempt unauthorized access, or engage in activities that may disrupt website performance.

• All information provided during checkout must be accurate and complete.

3. Product Information

• We make every effort to display accurate images, descriptions, measurements, and specifications.

• Natural variations in wood grain, color, texture, and finish may occur and are not considered defects.

• Product colors may slightly vary due to lighting, screen resolution, and device display settings.

4. Pricing & Payment

• All prices listed on the Website are in Indian Rupees (INR) and include applicable taxes unless specified otherwise.

• We reserve the right to modify pricing at any time without prior notice.

• Orders will be processed only after successful payment through our secure payment gateway.

5. Order Confirmation

• Once an order is placed, you will receive an email confirmation.

• East India Furniture reserves the right to cancel any order due to:

  • Product unavailability

  • Payment failure

  • Incorrect pricing or information

  • Fraud or suspected misuse

If your order is cancelled, you will be notified and refunded (if payment has been received).

6. Shipping & Delivery

• Delivery timelines provided on the Website are estimates and may vary based on location, logistics, and external factors.

• Customers must ensure accurate delivery information to avoid delays.

• If delivery is attempted but unsuccessful due to incorrect address or customer unavailability, additional charges may apply.

A detailed Shipping Policy can be created if required.

7. Return, Refund & Replacement

Returns, refunds, and replacements are governed by our Refund & Return Policy, which outlines eligibility criteria and processes.

Key points include:

• Return or refund requests must be made within 24 hours of delivery.

• Claims require mandatory photos and videos.

• Returns are accepted only for damaged, incorrect, or misdescribed products.

You can read the full Refund & Return Policy for complete details.

8. Warranty

All furniture is covered under a 5-year warranty for structural defects and termite/borer issues (if applicable).
Warranty exclusions include:

• Customer-induced damage

• Water, fire, chemical exposure

• Natural wood & upholstery variations

• Improper installation or misuse

9. Intellectual Property Rights

• All content on the Website—including images, text, design, logos, and product pictures—is the intellectual property of AVISH CRAFTING INDUSTRIES PRIVATE LIMITED.

• Copying, reproducing, distributing, or using our content without permission is strictly prohibited.

10. Limitation of Liability

East India Furniture is not liable for:

• Losses caused by misuse of products

• Damages resulting from delayed delivery

• Issues caused by third-party logistics providers

• Minor variations in color, texture, or natural wood patterns

Our total liability shall not exceed the value of the product purchased.

11. Indemnification

Customers agree to indemnify and hold East India Furniture harmless from any claims, damages, or losses arising out of misuse of the Website or violation of these Terms.

12. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Jodhpur, Rajasthan.

13. Amendments

East India Furniture reserves the right to update or modify these Terms & Conditions at any time without prior notice. The updated version will be available on the website.

14. Contact Information

For any queries regarding these Terms & Conditions, you may contact:

Email: eastindiafurniture2025@gmail.com
Address: AVISH CRAFTING INDUSTRIES PRIVATE LIMITED
21, Khasra No. 131-132, Krishna Nagar, Sangariya, Jodhpur, Rajasthan – 342013